導(dǎo)游考試面試會(huì)考哪些問答?
共有4項(xiàng):導(dǎo)游規(guī)范問答、應(yīng)變能力問答、綜合知識(shí)問答和口譯測試(包括“中譯外”“外譯中”),中文類考生考核前三項(xiàng)的內(nèi)容,外語類考生考核全部四項(xiàng)內(nèi)容。
有關(guān)導(dǎo)游規(guī)范和應(yīng)變能力的問答題,以 “導(dǎo)游業(yè)務(wù)”科目相關(guān)內(nèi)容為基礎(chǔ),適當(dāng)加入部分開放性的時(shí)政及人文題目。主要考核考生對導(dǎo)游工作職責(zé)、服務(wù)程序與標(biāo)準(zhǔn)的掌握及運(yùn)用能力,分析處理問題的能力和應(yīng)變能力以及時(shí)政關(guān)注能力和邏輯思維表達(dá)能力。
2009年導(dǎo)游考試口試方面
各地區(qū)應(yīng)該不是完全一樣的方式吧
一般是有固定的導(dǎo)游詞題目,關(guān)于口試的問題,是有題庫的,很多很多的題,不過一般是書上的內(nèi)容,就看你抽的是什么題了。如果有培訓(xùn)班,一般你可以向老師要一部分口試題,看看基本口試題都是什么形式的。如果你有需要,我這有口試題的一部分題目,你可以參考一下,看看口試題的題型一般是什么樣的。
1、 把客人從機(jī)場接到后送往酒店的途中,請你致辭歡迎他們,內(nèi)容應(yīng)包括介紹自己、司機(jī)及下榻的酒店。
范文:歡迎大家來到哈爾濱。請?jiān)试S我作自我介紹,我是你們的全程陪同,我叫XX。我來自中國國際旅行社。前面開車的是王師傅,他有多年的駕駛經(jīng)驗(yàn)?,F(xiàn)在我們要去的是即將下榻的酒店——天鵝飯店。希望你們在哈爾濱能玩的愉快。
1、 Please make the Welcome Speech to the tourists on the way from the airport to the hotel. The co
ntents include the introduction of yourself ,the driver and the hotel .
Model : Ladies and gentlemen,welcome to Harbin of China . First ,please give me a change to introduce myself . I am the natio
nal guide .My name is … I come from the China Internatio
nal Tour Agency .The driver serve for us is Mr. Wang ,he is a man of rich experiences of driving .Now we are going to the hotel named ____Swan Hotel .I hope you will have a good time in Harbin .
2、 旅游者在不影響團(tuán)體旅游計(jì)劃的前提下要求自由活動(dòng)時(shí),地陪應(yīng)做好哪些工作。
答:A、旅游者離開飯店時(shí)提醒他們帶上飯店店徽、飯店名片或?qū)懽謼l。
B、提醒他們不要走的太遠(yuǎn),不要太晚回飯店及其它安全注意事項(xiàng)。
C、地陪還應(yīng)幫助旅游者找車輛(車費(fèi)由旅游者自付)。
2、What do you think a local guide should do when the tourists want to have free activities without affecting the whole travel plan?
Model : A : Remind the tourists of taking the sign or the name card of the hotel ,or write a note with the im
portant things .
B :Remind them not go too far away and don’t come back so late . And then remind them something else a
bout their safe.
C : The local guide must help the tourists to take a taxi .( Pay the bill himself .)
3、作為地陪應(yīng)如何認(rèn)找旅游團(tuán)?
答:旅游團(tuán)所乘班次的客人出站時(shí),地陪要設(shè)法盡快找到旅游團(tuán)。
A、地陪應(yīng)舉接站牌站在出口處明顯的位置上,讓領(lǐng)隊(duì)或全陪前來聯(lián)系;
B、地陪應(yīng)根據(jù)旅游者的民族特征、衣著、組團(tuán)社的徽記等作出判斷,或主動(dòng)詢問,問清該團(tuán)領(lǐng)隊(duì)(或客人)姓名、人數(shù)、國別、團(tuán)名。
C、一切相符合才能確定是自己所要接待的旅游團(tuán)。
3、How to recognize the tour groups as a local guide ?
Model : When the tour groups arrived at the exit ,the local guide must try to recognize it at once.
A : The local guide should stand at the obvious place next to the exit and raise the sign ,wait the natio
nal guide or the travel leader to meet.
B : The local guide can assess the situation according to the natio
nal feature ,costume of the tourists ,or the sign of the travel agency .And the local guide also can make enquiries on his own initiative ,ask a
bout the travel leader or the tourists’ name ,numbers ,natio
nality ,the name of the tour group and so on .
C : You can make sure it is the tour group you’ll meet if meet all the details .
4、在車上,清點(diǎn)人數(shù)有何技巧?
答:A、目點(diǎn),切忌用手指; B、點(diǎn)車上的剩余空位。
4、What is the count technique on the bus ?
Model : A : Just count in mind .Don’t count with your fingers .
B: Count the vacant seats on the bus .
5、在購物導(dǎo)游服務(wù)中,地陪應(yīng)注意哪幾個(gè)方面?
答:A、嚴(yán)格按照旅行社規(guī)定服務(wù);
B、了解對象,因勢利導(dǎo);
C、當(dāng)好購物參謀;
D、積極維護(hù)旅游者的利益。
5、What must the local guide should pay attention to when go shopping ?
Model : A: Abide by the rules of the travel agency rigorously.
B: Know the tourists well ,and take tide at the flood .
C: Be a good guide while shopping .
D : Protect the tourists’ benefits actively .
6、在游覽期間,一名新加坡游客不慎丟失中國護(hù)照,導(dǎo)游人員應(yīng)如何處理?
答:A、應(yīng)有遺失地接待旅行社開具證明,失主持旅行社開具的證明去當(dāng)?shù)毓簿謭?bào)失,由公安局開具證明;
B、失主持公安局開具的報(bào)失證明,隨身攜帶照片、資料去所在國駐華使領(lǐng)館申辦新護(hù)照;
C、領(lǐng)到新護(hù)照后,再到當(dāng)?shù)毓簿殖鋈刖彻芾硖庌k理簽證手續(xù)。
6、A Singaporean tourist carelessly lost his passport during the trip. How to deal with this problem?
Model : A : The loser must get a certificate which made out from the travel agency .And then go to the police station to report ,come out a certificate there also .
B : The loser must bring the certificate ,photos and some docu
ments to apply for a new passport at the Singaporean Embassy in China .
C : After getting the new passport ,then apply for the new visa at the Entry-Exit Office of the local police station .
7、在某景點(diǎn)游覽結(jié)束后,發(fā)現(xiàn)個(gè)別旅游者走失,地陪應(yīng)采取什么措施?
答:A、了解情況,迅速查找;
B、向景點(diǎn)有關(guān)部門報(bào)告,尋求幫助;
C、打電話與飯店聯(lián)系;
D、向旅行社報(bào)告;
E、做好善后工作;
F、寫出事故報(bào)告。
7、If a tourist lost after touring a scenic spot. What a local guide should do?
Model : A : Ask a
bout the details ,and look for him quickly .
B : Report to the office of the scenic spots and ask for some help.
C : Give a telephone call to the hotel .
D : Report to the travel agency .
E : Deal with the rehabilitation works .
F : Write down the accident report .
8、在住店期間,發(fā)生火災(zāi)事故,導(dǎo)游人員應(yīng)采取什么措施?
答:A、立即報(bào)警;
B、迅速通知旅游的領(lǐng)隊(duì)和全團(tuán)旅游者;
C、迅速與現(xiàn)場工作人員一起通過安全通道疏散旅游者;
D、引導(dǎo)旅游者自救;
E、處理善后事宜。
8、What a local guide should do if meet the fire affairs when stay in the hotel?
Model : A : Report it at once.
B : Notify the tour leader and all the group members immediately.
C : Evacuate the tourists to pass the thoroughfare safety with the staff of the hotel quickly .
D : Lead the tourists to save themselves.
E : Deal with the rehabilitation works.
9、在旅行途中,如發(fā)生交通事故,導(dǎo)游人員應(yīng)采取什么措施?
答:A、首先組織搶救;
B、保護(hù)現(xiàn)場,立即報(bào)案;
C、迅速向旅行社匯報(bào);
D、做好其他旅游者的安撫工作;
E、寫出書面報(bào)告。
9. If a traffic accident happened during the trip .What will the tour guide do ?
Model : A : First give the first –aid to the tourists.
B : Keep the scene intact and report to the police.
C : Report to the travel agency immediately.
D : Pacify other tourists.
E : Write down the written-report.
10、發(fā)生旅游者食物中毒事件時(shí),導(dǎo)游人員應(yīng)采取什么措施?
答:A、首先應(yīng)設(shè)法催吐,并讓食物中毒者多喝水以加速排泄,緩解毒性;
B、然后將患者送往就近醫(yī)院搶救,并請醫(yī)生開具診斷證明;
C、報(bào)告旅行社,追究供餐單位的責(zé)任。
10、If a food poiso
ning taken place ,what a tour guide should do ?
Model : A: First try to vomit,drinking a lot in order to speed up the me
tabolism and reduce the toxicity.
B : And then take the patient to the nearest hospital .Let the doctor make out a medical certificate.
C : Report to the travel agency and find out who is to blamed?
英語導(dǎo)游口試問答--參考題
作者:洪德剛 文章來源:轉(zhuǎn) 點(diǎn)擊數(shù):1640 更新時(shí)間:2007-6-7 13:05:26
英語導(dǎo)游口試問答--參考題(二)
11、旅游活動(dòng)中,如有旅游者發(fā)生骨折,導(dǎo)游人員應(yīng)如何處理?
答:A、初步處理:止血、包扎、上夾板;
B、送醫(yī)院治療;
C、事后,導(dǎo)游人員應(yīng)前往醫(yī)院探望傷者。
11、If a tourist’s bone broken during the trip,what can the tour guide do?
Model : A: First,stop bleeding ,bind up the wound and put in splints .
B : Take the patient to the hospital .
C : After that ,the tour guide must visit the patient at the hospital .
12、在旅行途中,如有旅游者心臟病發(fā)作,導(dǎo)游員該如何處理?
答:導(dǎo)游員應(yīng)采取措施,讓患者平躺,請求機(jī)組人員、列車員或船上的服務(wù)人員在交通工具上尋找醫(yī)生,進(jìn)行急救,并通知下一站急救中心和旅行社做好搶救準(zhǔn)備。在交通工具達(dá)到下一站前,還可請領(lǐng)隊(duì)或親屬在病者衣袋內(nèi)尋找常備藥物,讓其服用,以緩解病情。
12、 What will a tour guide do if some one has a heart attack during the trip ?
Model : The tour guide must take first-aid measures .Let the patient lie down,ask for some help to the staff ,train man or the ship clerk to look for a doctor. And give an emergency treatment. Notify the next first-aid station or the travel agency to get ready for it. Before arriving at the next station,ask the leader or the relatives to find some medicines in his pocket to feed him and release the condition.
13、旅游者因?qū)Ψ?wù)質(zhì)量不滿意提出投訴,導(dǎo)游員應(yīng)如何處理?
答:A、主動(dòng)與旅游者溝通;
B、認(rèn)真傾聽;
C、核查、分析投訴原因;
D、認(rèn)真處理,積極彌補(bǔ);
E、做好說服、調(diào)解工作;
F、繼續(xù)做好服務(wù)工作。
13、What a tour guide should do when a tourist lodge an appeal that is not satisfied with the service ?
Model : A : Talk to the tourist actively.
B : Listen attentively to the appeal of the tourist .
C : Check up and find out the reason .
D : Deal with the matter carefully and make up the fault.
E : Try to persuade and mediation of the event .
F : Keep on serving the tourists well.
14、住雙人間的一名游客因與同房游客生活習(xí)慣不同,要求住單人間,你作為導(dǎo)游員應(yīng)怎樣對待這一要求?
答:導(dǎo)游員應(yīng)請領(lǐng)隊(duì)調(diào)解或在內(nèi)部調(diào)整住房。如調(diào)解、調(diào)配不成,飯店如有空房可滿足其要求,但要事先告知游客:房費(fèi)自理,原則是誰提出換房誰付費(fèi)。
14、 As a tour guide,how to do when a tourist want to stay a single room,the reason is that his way of life is different from the other visitor in the double room .
Model : The tour guide should let the travel leader change the room internal. However we can arrange another vacant room,
but tell the tourist he must pay the room himself because he wants to change another room .
15、交換名片有什么規(guī)矩?
答:遞名片時(shí)應(yīng)用雙手(至少用右手),目視對方,微笑致意;接名片時(shí)用雙手,以示尊敬;接過名片要認(rèn)真看一遍,不要馬上裝入口袋,更不要在手中玩弄。在與西方人交往時(shí)要注意,他們一般不隨意交換名片。
15、 What are the rules of exchanging the name cards ?
Model : We must use our both hands (use the right hand at least) ,make eyes co
ntact with others and smiling when you give the name cards to the others.
When we receive the name card ,we must use double hands and see it first to show our polite. Neither put it in the pocket directly,nor play it in hand.
We must pay attention to get along with the westerner. They don’t get used to exchanging the name card casually.
16、以翻譯的身份赴宴,要注意什么?翻譯自行向客人祝酒,可以嗎?為什么?
答:以翻譯的身份赴宴時(shí)要注意:
A、不得喧賓奪主,不要自行向客人祝酒,不要隨意為客人布菜;
B、時(shí)刻準(zhǔn)備翻譯,不要在嘴里放過大、過多的食物,最好不吃帶刺帶骨的東西。
C、不得邊翻譯邊抽煙。
16、 What must pay attention to while going to a feast as a translator ?
Model : We must pay attention to
A : Don’t have the seco
ndary replaces the primary. Don’t get the toast arbitrarily. Don’t pick up food for the guests.
B : Preparing for translation anytime .Don’t put the bigger or more food in mouth .We’d better not to eat something with bone or thorn.
C : Don’t translate and smoke at the same time.
17、黑龍江省主要的糧食作物和經(jīng)濟(jì)作物有哪些?
答:糧食作物有:大豆、小麥、玉米、水稻、馬鈴薯等。
經(jīng)濟(jì)作物有:甜菜、亞麻、烤煙等。
17、 What are the main gain crops and industrial crops in Hei Long jiang ?
Model: The gain crops are : soybean ,wheat ,maize,rice and potatoes and so on .
The industrial crops are : (sugar) beet ,flax ,tobacco ,and so on .
18、介紹黑龍江省的工業(yè)狀況?
答:黑龍江省工業(yè)以煤炭、石油化工、機(jī)械制造、森林工業(yè)、食品生產(chǎn)為重點(diǎn),是門類比較齊全的國家重工業(yè)基地。并形成了以哈爾濱為中心的機(jī)械工業(yè),以齊齊哈爾為中心的車輛、機(jī)床和重型機(jī)械工業(yè),以大慶市為中心的石油和石油化學(xué)工業(yè),以雞西、鶴崗、雙鴨山、七臺(tái)河市為中心的煤炭工業(yè),以伊春市和大興安嶺地區(qū)為中心的森林工業(yè)。
18、 Introduce the industry development of Hei Long jiang ?
Model : Hei Long jiang Province is one of the most im
portant heavy industrial ba
ses in our country . It has various major. The main industries are mining industry ,petroleum industry ,machine produce ,forest industry ,foodstuff produce and so on . Harbin is famous for its machine produce .QiQihar is famous for its cars ,machine tools and heavy machine industry .Da Qing is famous for its petroleum and chemical industry.And the coal industry center is Ji Xi ,He Gang ,Shuang Ya shan and the Big Xing An Mountain area.
19、目前黑龍江省主要滑雪場有哪些?(說出5個(gè)以上)
答:亞布力滑雪場、二龍山滑雪場、吉華長壽滑雪場、日月峽滑雪場、臥牛湖滑雪場、烏吉密滑雪場、平山神鹿滑雪場、臥佛山滑雪場。
19、What are the main ski yards in Hei Long jiang at present ?
Model : Yabli ski yard ,Double-dragon ski yard ,Ji Hua chang shou ski yard ,Sun-moon gorge ski yard ,Lying-ox lake ski yard ,WuJimi ski yard ,Flat mountain and mysterious deer ski yard ,Lying Buddha mountain ski yard .
20、請介紹黑龍江省少數(shù)民族的基本狀況?
答:黑龍江省有少數(shù)民族自治縣1個(gè),自治鄉(xiāng)32個(gè),少數(shù)民族村608個(gè)。土著的少數(shù)民族有:蒙古族、滿族、達(dá)斡爾族、鄂倫春族、鄂溫克族、錫伯族和赫哲族,其他少數(shù)民族還有朝鮮族、回族、柯爾克孜族等。
20、Introduce the ethnic groups in Hei Long jiang ?
Model : There is an ethnic group auto
nomous country and 32 auto
nomous prefectures and 608 villages of ethnic group in Hei Long jiang .
The native ethnic groups are : Mo
ngol ,Manzu ,Daur ,Oroqen ,Ewenki ,Xibe ,and Hezhen .
And the other ethnic groups are Chaoxian ,Huizu ,Kirgiz and so on .
英語導(dǎo)游口試問答--參考題
作者:洪德剛 文章來源:轉(zhuǎn) 點(diǎn)擊數(shù):1641 更新時(shí)間:2007-6-7 13:05:26
英語導(dǎo)游口試問答--參考題(三)
21、請介紹一下黑龍江省的國家及省級(jí)歷史文化名城?
答:國家級(jí)歷史文化名城是哈爾濱。
省級(jí)歷史文化名城是寧安、阿城、依蘭、齊齊哈爾。
21、Introduce the famous historical and cultural city in Hei Long jiang ?
Model : The natio
nal famous historical and cultural city is Harbin .
The provincial famous historical and cultural cities are Ning An ,Acheng ,YiLan,QiQihar .
22、金時(shí)期五國城囚禁的兩個(gè)皇帝是誰?
答:北宋時(shí)期的最后兩個(gè)皇帝宋徽宗和宋欽宗。
22、Who were the emperors that have been thrown into prison at the Five-States period in Jin Dynasty?
Model : They are the last two emperors of Bei Song Dynasty. one is Song Huizong ,the other is Song Qinzong .
23、介紹一下黑龍江省的行政區(qū)域劃分?
答:黑龍江省現(xiàn)有12個(gè)地級(jí)市和一個(gè)行署,他們是哈爾濱、齊齊哈爾、牡丹江市、大慶市、佳木斯市、雞西市、雙鴨山市、伊春市、七臺(tái)河市、鶴崗市、綏化市、黑河市和大興安嶺地區(qū)行署。
23、Introduce the administrative areas of Hei Long jiang province ?
Model : There are 12 district cities and an area. They are Harbin ,QiQihar,MuDanjiang ,DaQing ,JiaMusi ,JiXi ,ShuangYa shan,YiChun ,QiTaihe ,HeGang ,SuiHua ,HeiHe and the Big XingAn Mountain area.
24、簡介日軍侵華時(shí)期所建731細(xì)菌部隊(duì)遺址狀況?
答:該遺址位于哈爾濱市平房區(qū)新疆街,是1938年日本關(guān)東軍按照日本參謀本部和陸軍省的指令,建造的世界上規(guī)模最大的研究、生產(chǎn)細(xì)菌和進(jìn)行細(xì)菌戰(zhàn)的秘密軍事機(jī)構(gòu)。他們用活人做細(xì)菌等多種實(shí)驗(yàn),制造細(xì)菌武器,有3000多中外志士和無辜百姓慘遭殺害,它是日本侵華戰(zhàn)爭的歷史見證。
24、Introduce the Evidence Site Proving No.731 Unit of the Invading Japanese Army Guilty of Its Crime in China ?
Model : Situated at
XinJiang Street
,PingFang District,Harbin City. The No.731 Unit of Invading Japanese Army in China was a force of bacterial warfare nature set up by Japanese Army’s command in 1938. It was the largest secret military organization to research and produce bacterial. They made experiments on the bodies of human beings who were still alive,torturing numerous innocent person,and killed more than 3000 people including Chinese and Foreigners. The site witnessed the crime of Japanese invasion of China.
25、我國領(lǐng)土的最北端在黑龍江省的哪個(gè)部位,有哪些特點(diǎn)?
答:我國的最北端在漠河縣的北極村,是我國氣溫最低的區(qū)域,同時(shí)還有極晝極夜現(xiàn)象并且有時(shí)能看到北極光。
25、Wher
e is the northernmost town in China? What is its special features ?
Model : “The north Pole Town” in Mohe is the northernmost town in China . It is the coldest area. Sometimes there are “ white night” and “aurora borealis”. Also sometimes we can see the “ North Pole light” .
26、黑龍江特色工藝美術(shù)品包括哪些?(說出6個(gè)即可)
答:木拼畫、根雕、牛角畫、瑪瑙酒杯、玻璃畫、羽毛畫等。
26、What are the special crafts and arts in Hei Long jiang ?
Model : Wood-jigsaw paintings ,artistic carving with roof ,the paintings made of ox born ,gate cups ,glass paintings and the feather pictures and so on .
27、簡介黑龍江省主要的湖泊有哪些?
答:有興凱湖、鏡泊湖、五大連池、連環(huán)湖、向陽湖、扎龍湖等。
27、What are the main lakes in Hei Long jiang ?
Model : There are XingKai Lake ,JingBo Lake ,the Five-l
inked-pond Attraction ,the Chain Lake ,Face the Sun lake ,ZhaLong Lake and so on.
28、簡介黑龍江的情況?
答:黑龍江,滿語為“薩哈連烏拉”,意思是“黑色的河”。黑龍江流經(jīng)蒙、中、俄三國,是中俄界江,全長4481公里,主要口岸有黑河、孫吳、遜克、同江等,最后流入日本海。
28、Introduce the situation of Hei Long jiang ?
Model : HeiLo
ngjiang named “Sahalian Wula” in Manchu language. It means “the black river”. HeiLo
ngjiang runs through Mo
ngolia ,China and Russia . It is 4481(km.) long. And the main port is Heihe ,SunWu ,XunKe ,To
ngJiang river and so on. it flows into Japanese Sea at last.
29、簡介黑龍江省氣溫及降水情況?
答:黑龍江省絕大部分地區(qū)屬于溫帶,僅西北部分地區(qū)屬于寒帶。1月最冷,7月最熱。年降水集中在6-8月,伊春和尚志是兩個(gè)多雨的中心。
29.Introduce the climate and precipitation in Hei Long jiang ?
Model : The more parts area of Hei Long jiang belong to the temperate zone,and o
nly less parts of west and north belong to the frigid zone. It is coldest in January and hottest in July. The precipitation period is between June and August. YiChun and ShangZhi are the two rainy centers.
30、簡介黑龍江省野生動(dòng)物的基本狀況?
答:黑龍江省有國家級(jí)一類保護(hù)動(dòng)物5種,二類保護(hù)動(dòng)物11種,三類保護(hù)動(dòng)物10種。尤其是東北虎、豹、駝鹿、猞猁、紫貂、馬鹿、梅花鹿等均為國家級(jí)稀有動(dòng)物。
30. Introduce the wild animals in Hei Long jiang ?
Model : There are the natio
nal first class protected animals 5 types,the second class has 11types and the third class has 10 types. Especially the east-northern tiger ,leopard ,moose ,lynx ,sable and spotted deer are the natio
nal scarce protected animals.
導(dǎo)游考試200問是固定的嗎
導(dǎo)游考試200問不是固定的。面試科目為科目五《導(dǎo)游服務(wù)能力》,主要考查考生導(dǎo)游詞講解以及導(dǎo)游規(guī)范加應(yīng)變處理問答加綜合知識(shí)問答,其中導(dǎo)游詞講解全國每個(gè)省份內(nèi)容不一樣,導(dǎo)游面試200問全國不通用。
導(dǎo)游證考試考哪些內(nèi)容?
2017天津?qū)в巫C口試考試流程-光華教育
導(dǎo)游證口試考試方法:
1.講解能力是重點(diǎn),以模擬導(dǎo)游的方式考察考生語言表達(dá)能力和用所報(bào)語種進(jìn)行導(dǎo)游講解的能力,考生要從三部分內(nèi)容的12個(gè)抽簽題中,隨機(jī)抽選一題,按簽上的要求進(jìn)行導(dǎo)游講解,第一部分包括天津概況一道抽簽題,第二部分包括三條天津經(jīng)典旅游線,即市內(nèi)旅游觀光線和海河旅游觀光線、濱海觀光線,第三部分包括全市代表性的六個(gè)旅游景點(diǎn),即黃崖關(guān)長城、盤山、獨(dú)樂寺、五大道風(fēng)景區(qū)、古文化街和楊柳青博物館
2、由考評員當(dāng)場提問與12個(gè)抽簽題相關(guān)的問題
3、導(dǎo)游規(guī)范服務(wù)能力和特殊問題處理以及應(yīng)變能力的考試,是將《導(dǎo)游業(yè)務(wù)》的有關(guān)章節(jié)內(nèi)容編寫若干道綜合性題目,考生從中抽簽選一題,給一分鐘思考,然后進(jìn)行回答
4、每位考生口試時(shí)間大約15分鐘,其中模擬導(dǎo)游8分鐘
5、外語類考生須用所報(bào)考的語言進(jìn)行上述各種能力的測試,并以抽簽形式增加口譯
導(dǎo)游口試考試過程:
1、學(xué)員憑借準(zhǔn)考證抽簽,抽到某個(gè)景點(diǎn)后老師做好登記,分派到相應(yīng)考場
2、根據(jù)你抽到的導(dǎo)游詞題目在考試房間等待,直到上一個(gè)考生結(jié)束,老師再次叫你進(jìn)入房間后開始導(dǎo)游詞的講解
3、導(dǎo)游詞講解完成后,老師問景點(diǎn)問題,最后抽一道業(yè)務(wù)題,導(dǎo)游詞講解6-8分鐘,景點(diǎn)問答2=3分鐘,業(yè)務(wù)題3分鐘
2017天津?qū)в巫C筆試考試流程-光華教育
導(dǎo)游證報(bào)名條件:
凡有高級(jí)中學(xué)、中等專業(yè)學(xué)?;蛘咭陨蠈W(xué)歷,身體健康,具有適應(yīng)導(dǎo)游需要的知識(shí)和語言表達(dá)能力的中華人民共和國公民,均可報(bào)名參加
導(dǎo)游證筆試考試方式:
筆試一律采用上機(jī)考試,《導(dǎo)游業(yè)務(wù)》與《旅游法規(guī)》為一套試題,《全國導(dǎo)游基礎(chǔ)》與《地方導(dǎo)游基礎(chǔ)》為一套試題,試題均采用標(biāo)準(zhǔn)化試題,單項(xiàng)選擇、多選題以及判斷題,每科考試時(shí)間為100分鐘
導(dǎo)游證筆試考試內(nèi)容:
導(dǎo)游綜合知識(shí)以筆試方式分兩科進(jìn)行:旅游法規(guī)常識(shí)包含時(shí)事政策、旅游職業(yè)道德、旅游法規(guī)常識(shí)等內(nèi)容
導(dǎo)游基礎(chǔ)知識(shí)與導(dǎo)游業(yè)務(wù)包含全國導(dǎo)游基礎(chǔ)知識(shí)和天津地方導(dǎo)游基礎(chǔ)知識(shí)以及導(dǎo)游業(yè)務(wù)中的有關(guān)章節(jié)內(nèi)容
所有考試試題均從導(dǎo)游資格考試試題庫中提取,考試仍以百分制計(jì)分,每科60份及格,三科均達(dá)到及格方為考試及格。成績合格后經(jīng)國家旅游局審核,頒發(fā)《中華人民共和國導(dǎo)游員資格證書》
天津?qū)в巫C考試備考計(jì)劃:
導(dǎo)游考試筆試部分
1、考試知識(shí)點(diǎn)非常細(xì)小,必須很認(rèn)真地反復(fù)看書。
2.筆試科目請嚴(yán)格按照考試大綱的要求來準(zhǔn)備,現(xiàn)在老師出題一般不會(huì)超出考試大綱,考試大綱里對每一章都有詳細(xì)的要求,有的要點(diǎn)是了解、有的要求熟悉、有的則要求掌握。
導(dǎo)游考試口試部分
根據(jù)導(dǎo)游員應(yīng)具備的基本能力和素質(zhì)要求,現(xiàn)場導(dǎo)游考試的測試要素包括以下六個(gè)方面:
1.語言表達(dá):主要考察考生的語言能力,包括語言表達(dá)的準(zhǔn)確性、流暢性、邏輯性、生動(dòng)性、感染力、說服力及體態(tài)語言的運(yùn)用等。
2.儀表、禮儀:主要考察考生的儀表儀容和對禮節(jié)、禮儀的運(yùn)用等。
3.景點(diǎn)講解:主要考察考生景點(diǎn)講解的正確性、全面性、條理性,對景點(diǎn)知識(shí)的把握、講解方法的運(yùn)用和對所提問題回答的正確性。
4.導(dǎo)游規(guī)范:主要考察考生對導(dǎo)游服務(wù)規(guī)范及工作程序的掌握和應(yīng)用。
5.應(yīng)變能力:主要考察考生處理突發(fā)事件和特殊問題的能力。
6.口譯:主要考察外語類考生在中文和外語之間口頭互譯的能力。
所以平時(shí)一定要多次練習(xí),練習(xí)時(shí)要注意聲音洪亮、吐字清晰、語速適中、面部略帶微笑。并且切忌不能死記硬背網(wǎng)上下載的導(dǎo)游詞,一定要參照精選導(dǎo)游詞后自己組織語言。
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